Certificate for ripastore.com/en

No. X0BD54C630ABCD009569A30FF8113A701
 

Approved on
27/12/2018
Valid until
26/12/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for ripastore.com/en



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 8 Trusted Shops reviews collected in the last 12 months.
In total, ripastore.com/en has already collected 15 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/07/2019
Date of order
26/06/2019
18/07/2019
Customer Service excellent (Anna the best) Product beautiful Derlivery on time. 2 boxes damaged By the delivery Company which promised to refund. Full recommendation
5.00
Excellent

Date of publication
27/06/2019
Date of order
26/06/2019
27/06/2019
Ordered online at the webshop.
The tiles were delivered swiftly (international).and in good order.
When I called the company between the time of order and delivery the service was friendly, professional and effective.
5.00
Excellent

Date of publication
22/05/2019
Date of order
03/05/2019
22/05/2019
Delivery was in promised time and the tiles were packed properly.
5.00
Excellent

Date of publication
11/03/2019
Date of order
05/03/2019
11/03/2019
Vanuit Nederland als particulier tegels besteld en prima op tijd geleverd.
Goede informatie vooraf en tijdens de levering.
Via de Schenker app. goed te volgen. (misschien daar ook het hele adres invoeren, want ik zag alleen een verkeerd huisnummer staan en dacht dat dat fout ging)
Prijzen zijn inclusief levering.
4.67
Excellent

Date of publication
05/03/2019
Date of order
05/03/2019
05/03/2019
The service, quality, value - everything at Ripastore has been exceptional. We were ordering Marazzi floor tiles for our kitchen in London; the cost of delivery was included and not crazily priced, and the tiles arrived within 14 days. We also asked for a quote for Marazzi tiles not on the Ripastore website - wasn't a problem, got a very reasonable quote and placed a second order Highly recommend
5.00
Excellent

Date of publication
14/02/2019
Date of order
14/02/2019
14/02/2019
I was actually looking forward to this review to underscore the excellent product range and service Thank you
5.00
Excellent

Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
Brilliant service from Ana and the team at Ripastore Thank you
5.00
Excellent

Date of publication
08/11/2018
Date of order
06/11/2018
08/11/2018
The chauffeur left the package half the way to the door
3.67
Good

ripastore.com/en replies: 09/11/2018
Hallo, thank you for your feedback It is really important for us to improve our service. Our delivery service includes discharge with tail lift on the street level. We will ask the delivery company to pay more attention to clients needs when/where possible. Thank you again for having chosen Ripastore.com.

ripastore.com/en

ripastore.com/en was certified by Trusted Shops on 27/12/2018.

Contact
Via Marconi, 104
25077 Roè Volciano
Italy
e-commerce@ripaspa.it
ripastore.com/en
Owner
Ripa Spa
Via Marconi, 104
25077 Roè Volciano
Italy
Authorized representative
Gianfranco Ronchi
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with ripastore.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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