La spedizione risulta consegnata con successo in data 18 febbraio 2026 alle ore 12:59, come confermato dal tracking ufficiale del vettore. L’ordine è stato inoltre acquistato con uno sconto del 20% rispetto al prezzo pieno. Non risulta alcun ritardo, né errore di consegna, né anomalia logistica. Descrivere la spedizione come “casino fra le aziende di logistica” non trova riscontro nei dati oggettivi della transazione, che evidenziano una consegna regolare e puntuale. Rimaniamo disponibili per qualsiasi segnalazione concreta e verificabile.

Dear Customer, the 1-star review does not reflect what actually occurred with your order. Your order was handled with particular care: – two items were refunded immediately as soon as the stock issue was identified, without any dispute; – the remaining products were shipped normally with international tracking (LX033816437NL); – the items were purchased at a significantly discounted price compared to the normal market value, thanks to the promotion applied; – the international shipment was processed and delivered within the expected timeframe. In summary: immediate refund for unavailable items, discounted pricing, tracked international shipping and full compliance with the terms of sale. In light of these objective facts, a 1-star rating is difficult to understand. If the service provided was handled correctly – as confirmed by the order records – we kindly invite you to reconsider your rating, as the order was managed with transparency and good faith. Customer Support OneBioShop

Hi Gert, thank you for your feedback. According to our records, the order was successfully delivered to the address provided, with no reported issues regarding the products or the shipment. We’re sorry if something didn’t fully meet your expectations. If there is any specific aspect we can improve or clarify, we’re always happy to assist. If you feel that the overall experience was correct, we would kindly invite you to reconsider your rating. Best regards,

Gentile Cliente, l’ordine #125669 è stato regolarmente spedito il 2 febbraio con tracking 3UW0SDP559723. La consegna era prevista tra il 4 e il 9 febbraio, tuttavia il pacco è stato recapitato con anticipo rispetto alla finestra indicata. Non risultano segnalazioni di problemi né richieste di assistenza da parte Sua prima della recensione. La gestione dell’ordine è avvenuta in modo puntuale e conforme ai termini di vendita. Restiamo disponibili per qualsiasi chiarimento concreto e documentato. Cordiali saluti.